Recall Management @ Validactor - The Global Anti-counterfeiting solution
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Product Recall Management

A product recall is one of the worst nightmares a manufacturing company may deal with.
When a product is recalled, it has a direct impact on customer satisfaction and on overall company perception.

The reason why it so vital for manufacturers to manage any recall process as effectively as possible.
The challenge is to manage recalls quickly and efficiently while also maintaining the highest degree of customer satisfaction; if the existing product recall activities are not up to the required needs, there will be a broken process with suppliers, external parties and of course with the final customers.

Validactor sets new standards for recall management tracking and management. Is it possible with few single clicks of the mouse to issue Recall warnings with different levels of severity for both unsold and already sold products. In the latter case individual messages reaches the purchaser’s smartphone or its email inbox reporting the level of severity, the actions to be taken and any crisis management contact.

Validactor allows any manufacturer to define and configure the process they need to setup for both production lots or even single product units. This is one of the most powerful outcome of our innovative product mass serialization approach.

Whether your recall affects 5 customers or 350 million, each customer will be engaged throughout the process, from first contact through closure, ensuring optimal satisfaction. Validactor Recall management along with its long list of innovative tracking and anti-counterfeit features can help managers decide on next best actions to ensure customer satisfaction and increase net promoter scores, while maximizing efficiency, minimizing costs and reducing company risks.